Your Privacy at pk947

pk947 is an online casino and sports betting platform operated under an internationally recognised gaming licence. For the purposes of this Privacy Policy, pk947 is the data controller responsible for the personal information you provide when registering for or using the pk947 platform at pk947.bet.

This Privacy Policy applies to all personal data collected through the pk947 website, any pk947 mobile application, and any communication channels operated by pk947, including live chat and email support. By registering a pk947 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy.

pk947 collects personal information in the following categories, depending on how you interact with our platform:

• Registration data: Full legal name, date of birth, Pakistani mobile number, email address, and residential address.
• Identity verification documents: Copies of your Computerised National Identity Card (CNIC) or other government-issued identification, as required for Know Your Customer (KYC) compliance.
• Payment information: Bank account details, JazzCash or EasyPaisa mobile wallet numbers, and other payment method identifiers necessary to process deposits and withdrawals. pk947 does not store full card numbers — payment card data is tokenised by our payment processors.
• Communications: Records of messages sent to pk947 via live chat, email, or any other support channel.

• Device and technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage data: Pages visited on the pk947 platform, games played, bets placed, session duration, and in-platform navigation patterns.
• Cookies and similar technologies: Please refer to Clause 6 for full details of our cookie practices.

• Identity verification providers: pk947 may receive verification results from third-party KYC service providers to confirm your identity and age.
• Payment processors: pk947 receives transaction confirmation data from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment partners.
• Fraud and AML screening: pk947 may cross-reference your details with third-party anti-fraud and anti-money laundering databases as required by our licensing obligations.

pk947 uses the personal information it collects for the following specific purposes:

• Account management: To create, maintain, and administer your pk947 account, including processing your login credentials securely and enabling access to all platform features.
• Identity and age verification: To confirm that you are who you say you are and that you are at least 21 years of age, as required by our licensing obligations and responsible gaming commitments.
• Payment processing: To process your deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other supported payment methods in Pakistani Rupees (PKR).
• Regulatory compliance: To meet our obligations under anti-money laundering (AML), counter-terrorism financing (CTF), and gaming licence regulations, including transaction monitoring and suspicious activity reporting.
• Fraud prevention and platform security: To detect, investigate, and prevent fraudulent activity, account takeovers, and other security threats to the pk947 platform and its players.
• Responsible gaming: To monitor gaming patterns for signs of problem gambling and, where necessary, to intervene with responsible gaming tools or apply mandatory account restrictions.
• Customer support: To respond to your queries, complaints, and support requests submitted via live chat or email.
• Platform improvement: To analyse aggregated, anonymised usage data to improve the pk947 product, optimise game selection, and enhance the overall player experience.
• Marketing communications: Where you have given explicit consent, to send you promotional offers, bonus notifications, and platform updates. You may withdraw this consent at any time.

pk947 processes your personal data on the following legal bases, depending on the purpose of the processing:

• Contractual necessity: Processing your registration data, payment information, and account activity data is necessary to provide the pk947 service you have contracted for when creating an account.
• Legal obligation: Processing required for KYC identity verification, AML transaction monitoring, age verification, and regulatory reporting is carried out to comply with applicable legal and licensing requirements.
• Legitimate interests: Processing for fraud prevention, platform security, and anonymised product analytics is carried out on the basis of pk947's legitimate interest in operating a secure and compliant gaming platform, balanced against your privacy interests.
• Consent: Processing for marketing communications and the setting of non-essential cookies is carried out only where you have given your explicit, freely given, and specific consent. You may withdraw consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.

pk947 does not sell your personal data. We share your information with third parties only in the following limited circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other payment partners receive the financial data necessary to process your transactions. These partners are bound by their own data protection obligations.
• Identity verification providers: Third-party KYC and age verification service providers receive the identity documents and data necessary to complete your verification, strictly for that purpose.
• Game software providers: Where technically necessary, game providers may receive your account identifier and session data to deliver game content. They do not receive your full personal profile.
• Fraud and AML service providers: pk947 may share data with specialist anti-fraud and anti-money laundering screening services as required by our licensing obligations.
• Regulatory and law enforcement authorities: pk947 is legally obligated to disclose certain player information to our licensing authority, financial intelligence units, and law enforcement agencies upon receipt of a valid legal request or where we are required to report suspicious activity.
• Professional advisors: Lawyers, auditors, and insurers may access limited personal data as necessary in the course of providing professional services to pk947, under strict confidentiality obligations.

pk947 uses cookies and similar tracking technologies on its platform. Cookies are small text files stored on your device that help pk947 recognise you, remember your preferences, and provide a smoother, more personalised experience.

• Strictly necessary cookies: Essential for the pk947 platform to function correctly. These cookies enable your login session, maintain your account state, and ensure security features operate as intended. They cannot be disabled.
• Performance and analytics cookies: Help pk947 understand how players navigate the platform so we can identify and fix issues and improve overall performance. Data collected is aggregated and anonymised where possible.
• Functional cookies: Remember your preferences, such as your preferred language setting, so you do not have to re-enter them on each visit.
• Marketing cookies: Used only where you have given consent, to deliver relevant promotional content on the pk947 platform. These are not used to track your activity across third-party websites.

You can control non-essential cookies through the pk947 cookie preference centre, accessible from the cookie banner displayed on your first visit to the platform. You may also configure your browser to block or delete cookies, though doing so may affect the functionality of the pk947 platform.

pk947 retains your personal data for no longer than is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and licensing obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your pk947 account relationship and for a period of five (5) years following account closure, in accordance with standard AML record-keeping requirements.
• Transaction records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five (5) years from the date of the transaction.
• Identity verification documents: Retained for the duration of your account and for five (5) years following account closure, unless a longer period is required by our licensing authority.
• Support communications: Chat logs and email correspondence are retained for three (3) years from the date of the communication.
• Marketing consent records: Records of your consent to receive marketing communications are retained until you withdraw consent, and for a reasonable period thereafter as evidence of compliance.

Upon expiry of the applicable retention period, pk947 will securely delete or anonymise your personal data so that it can no longer be attributed to you.

pk947 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• TLS 1.3 encryption for all data transmitted between your device and the pk947 platform.
• Encryption of sensitive data at rest, including identity documents and financial information, using industry-standard algorithms.
• Role-based access controls limiting internal access to personal data to only those pk947 staff who require it to perform their job functions.
• Regular security audits, vulnerability assessments, and penetration testing of pk947 infrastructure.
• Multi-factor authentication options for player accounts and mandatory multi-factor authentication for all staff with access to personal data systems.
• Incident response procedures designed to detect, contain, and notify affected parties in the event of a data security incident in accordance with applicable legal requirements.

As a pk947 player, you have the following rights in relation to your personal data held by pk947. To exercise any of these rights, please contact our support team via live chat or at [email protected]. pk947 will respond to all rights requests within 30 days of receipt.

• Right of access: You have the right to request a copy of the personal data pk947 holds about you, together with information about how it is being used.
• Right to rectification: If any personal data pk947 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: In certain circumstances, you have the right to request that pk947 delete your personal data. Note that this right is subject to pk947's legal obligation to retain certain records for regulatory and licensing purposes.
• Right to restriction of processing: You may request that pk947 restrict the processing of your personal data in certain circumstances, for example while an accuracy dispute is being resolved.
• Right to data portability: Where processing is based on your consent or contractual necessity and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: You have the right to object to processing carried out on the basis of legitimate interests. pk947 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent — for example, for marketing communications — you may withdraw that consent at any time without affecting the lawfulness of prior processing.

pk947 will only send you promotional offers, bonus alerts, and platform updates by email or SMS where you have given your explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may withdraw your consent to receive marketing communications at any time by:

• Updating your communication preferences in your pk947 account settings dashboard.
• Clicking the unsubscribe link included in any marketing email sent by pk947.
• Contacting pk947 live chat or emailing [email protected] and requesting to be removed from marketing communications.

Please allow up to five (5) business days for your opt-out preference to be applied across all communication channels. Withdrawing marketing consent will not affect your ability to use any part of the pk947 platform, and you will continue to receive essential service and account communications that are necessary to manage your account.

The pk947 platform is strictly intended for individuals aged 21 years and above. pk947 does not knowingly collect or process personal data relating to individuals under the age of 21. Age verification checks are conducted on all accounts prior to the processing of any withdrawal.

If pk947 discovers or is notified that an account holder is under 21 years of age, the account will be immediately closed, all bonus funds will be voided, and any deposits made will be returned to the originating payment method after deduction of any winnings derived from underage play.

If you believe a minor has registered on the pk947 platform or is attempting to do so, please notify us immediately via live chat or at [email protected]. For guidance on protecting minors from online gambling, please visit our Responsible Gaming page.

pk947 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. When material changes are made to this policy, pk947 will notify registered players by posting a prominent notice on the platform and, where required by applicable law, by sending a notification to the email address associated with your account.

The date of the most recent revision to this Privacy Policy is displayed at the top of this page. Your continued use of the pk947 platform following the posting of any update constitutes your acknowledgement of the revised policy. We encourage you to review this page periodically to stay informed about how pk947 protects your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way pk947 processes your personal data, please get in touch with us through any of the following channels:

• Live Chat: Available 24/7 directly on the pk947 platform — the fastest way to reach our support team.
• Email: [email protected] — we aim to respond to all privacy-related queries within five (5) business days.

For data subject rights requests — including access, rectification, erasure, or portability requests — please include your full name, registered mobile number, and a brief description of your request. pk947 may need to verify your identity before processing any such request to ensure the security of your personal data.